Understand account access

Access to AmalynCare depends on the account and permissions assigned to you.

Your account

Your account identifies the organization you are working with. Confirm the account context before reviewing or changing records.

Your permissions

Permissions determine which kinds of records and operations you can use. Some records are also scoped to the sites you work with. For example, student and guardian visibility can depend on enrollment sites.

A staff directory permission provides account-wide Staff record visibility. Staff site assignments are used for operational context rather than filtering that directory.

Requesting a change

Tell your administrator what task you need to complete and which record or site is involved. Request the access required for your responsibilities, and continue to use your own sign-in.

If signing in itself is the problem, see sign-in troubleshooting.